Your privacy matters at jiliz. This policy explains what personal data we collect, how we use it, who we share it with, and what rights you have as a player based in the Philippines.
Here's a plain-language summary before you read the full policy. We've kept this straightforward because we believe you deserve to know exactly how your information is used.
We collect the information you provide at registration — name, email, mobile number, and ID documents for KYC — along with account activity data like session history, deposits, and game logs needed to operate your account.
Your data is used to manage your account, process PHP transactions, verify your identity, prevent fraud, provide customer support, and improve how the jiliz platform works. We don't collect data we don't need.
We only share your data with trusted service providers directly involved in running the platform — payment processors, identity verification services, and technical infrastructure partners — never with advertisers or data brokers.
All data transmitted between your device and jiliz is SSL-encrypted. Account access is protected by password authentication and OTP verification. We apply technical and organisational measures to prevent unauthorised access or disclosure.
You have the right to access, correct, or request deletion of your personal data. You can also request a copy of the data we hold about you. These rights are available regardless of which city in the Philippines you're in.
jiliz uses cookies and similar technologies to keep you logged in, remember your preferences, and analyse how the platform is used. You can manage cookie preferences through your browser settings at any time.
jiliz ("we," "us," or "our") is an online gaming platform serving players in the Philippines. We take the privacy of our users seriously. This Privacy Policy explains how we collect, use, store, and protect the personal information of everyone who registers and plays on jiliz, whether through our website at jiliz.vu or through the jiliz mobile app on Android or iOS.
This policy is written to comply with applicable data protection principles and is designed to give Philippine players a clear, honest picture of how their information is handled. If anything here is unclear, please contact us at [email protected] before continuing to use the platform.
We collect different categories of personal information depending on how you interact with jiliz. Here is a breakdown of what we collect and when:
| Category | Examples | When Collected |
|---|---|---|
| Account details | Full name, email address, mobile number, date of birth | At registration |
| Identity documents | Government-issued Philippine ID, selfie photo | During KYC verification |
| Financial data | Deposit and withdrawal history, transaction amounts in PHP | During account use |
| Game activity | Session logs, bet history, game results, win/loss records | During gameplay |
| Device and technical data | IP address, device type, operating system, browser version | Automatically on access |
| Communications | Support chat transcripts, email correspondence | When you contact support |
We do not collect data that is not necessary for the operation of your account or the jiliz platform. We do not purchase data about you from third-party data brokers.
The personal data we collect is used for the following purposes:
We do not use your personal data to build advertising profiles or sell targeting data to third parties. Marketing communications from jiliz are limited to platform-related updates and are sent only to users who have not opted out.
We apply a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include:
While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also have a responsibility to keep your account credentials private and to notify us immediately at [email protected] if you suspect unauthorised access to your account.
We keep your personal data for as long as your jiliz account is active and for a reasonable period afterwards as required to meet legal, regulatory, and financial record-keeping obligations. Specifically:
Once the applicable retention period has expired, your personal data is securely deleted or anonymised so that it can no longer be linked back to you.
As a player based in the Philippines, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact us at [email protected] with your registered account details and a clear description of your request.
You can request a copy of the personal data jiliz holds about you. We will provide this in a readable format within a reasonable timeframe after verifying your identity.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You can update basic account details directly through your jiliz account settings.
You can request that we delete your personal data. This right applies subject to our legal obligations — data we are required to retain for financial or regulatory compliance cannot be deleted before the applicable retention period ends.
You have the right to object to specific types of data processing, including processing for direct marketing purposes. If you no longer wish to receive platform updates or promotional communications, you can opt out at any time.
You can request a structured copy of your account data in a machine-readable format, where technically feasible, for the purpose of transferring it to another service.
We will respond to all data rights requests within thirty (30) days of receipt. In cases where a request is complex or we receive a high volume of requests, we may extend this by an additional thirty (30) days with prior notice to you.
jiliz is strictly intended for players aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we discover that an account has been registered by a person under the required age, we will close the account, void any associated transactions, and delete all related personal data promptly.
If you believe a minor has registered on jiliz using false information, please notify us immediately at [email protected] so we can investigate and take the appropriate action.
We may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data practices. When we make material changes, we will notify registered jiliz users via email or an in-platform notice at least seven (7) days before the updated policy takes effect.
The most current version of this Privacy Policy is always available at jiliz.vu/privacy-policy. The "Last updated" date at the top of this page reflects when the policy was last revised. Continued use of the jiliz platform after the effective date of any revision constitutes your acceptance of the updated policy.
If you have questions, concerns, or requests relating to this Privacy Policy or the way jiliz handles your personal data, please get in touch with us directly. Our support team handles all privacy-related enquiries and will respond within a reasonable timeframe.
For general questions about the platform, our FAQ page covers the most common topics. For questions about your account specifically, logging in at jiliz.vu/login and using the in-app support chat is usually the fastest route to an answer.
Now that you know how jiliz handles your personal information, you can register with confidence. Creating an account is free, fast, and all transactions are processed in Philippine Peso.